FAQ2019-09-20T12:28:56-04:00

FAQ

Frequently Asked Questions

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The Move Out Bin specializes in simple moving and storage solutions for the Windsor-Essex area, we are always happy to take your call!

Is The Move Out Bin an independent business?2019-09-20T12:29:48-04:00

Yes, we are a locally owned, one of a kind moving and storage company serving the Windsor-Essex region.

Can I cancel my moving bin?2020-03-05T10:20:02-05:00

Cancellations are no problem! Simply call our office, and we will refund any deposit.

Can I access my storage containers if they are stored at your depot?2020-03-05T10:20:45-05:00

Absolutely, just give our office a call, and we will arrange for you to have access to your moving bin within 24 hours.

Can I still order storage containers if I am not sure where or when I am moving?2020-03-05T10:26:08-05:00

Absolutely, you can order your moving containers and either store them yourself or at our storage facility for as long as you need.

Do I need to purchase extra insurance?2019-03-13T18:14:42-04:00

It is always best to check your homeowner’s policy to see if stored goods are insured.

How long is the monthly rental period?2019-09-20T12:31:01-04:00

The Move Out Bin’s rental period runs on “anniversary” dates. If you rented your moving container on January 10th for a period of one month, pickup would occur on February 10th.

Are there set minimums or maximums for rentals?2019-03-28T15:01:46-04:00

While there is no maximum rental period, you are required to rent our storage containers for a minimum of 2 weeks.

What items should I avoid putting in my storage container?2020-03-05T10:28:35-05:00

In accordance with Ontario laws, The Move Out Bin’s storage containers may not contain any potentially hazardous materials. Failure to comply with this law makes you subject to legal prosecution. Hazardous materials are defined as being flammable, toxic, illegal, or explosive, including freezable liquids.

How many possessions will your storage containers hold?2020-03-05T10:30:58-05:00

It’s difficult to determine precisely how much each container will hold as household items vary in shape and size, and each customer will pack their moving containers with different things. You can refer to our Storage Containers for general guidelines or call our office for more specific details.

Can I store my storage container myself?2019-07-26T10:28:07-04:00

Yes, our storage facility is a free option available to you should you so choose. You are more than welcome to store your container on your own property.

Do I need to be there when my storage bins are delivered or picked up?2020-03-05T10:32:19-05:00

It is not necessary for you to be home when a storage container is picked up or delivered. However, we will need specific directions as to where to locate your box and where it is to be delivered.

Can you explain your Tilt-Free Delivery System?2019-07-26T10:42:04-04:00

Our Tilt-Free Delivery System ensures that your packed items never leave a level position. Many stored goods become damaged or crushed when upended or jostled, the Tilt-Free Delivery System picks up your container from a stationary position on level ground to place it directly onto our level platformed trucks. We can guarantee that your contents are undisturbed and left precisely as you packed them, intact and damage-free.

Will your storage containers keep my items secure?2019-09-20T12:32:54-04:00

The Move Out Bin’s storage containers are equipped with secure locking systems to ensure your items are never tampered with.

What are your storage totes made of?2019-07-26T10:43:12-04:00

Our totes are constructed from eco-friendly, durable plastic. Over 600lbs can be placed on the lockable lid. Dimensions are: H- 12.5”  W- 18” L- 27”

How long will it take to get my moving bins?2020-03-05T10:34:31-05:00

The Move Out Bin guarantees delivery within 24 hours of your call.

How do I reserve moving totes or storage containers?2020-03-05T10:37:58-05:00

You can go online for a quick quote and reservation or call our office at 519-566-3332.

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